Risk assessment functionality in CMDB?
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04-20-2016 08:23 AM
I have a requirement to assess risk for some CIs. I basically need the same exact functionality of the the Change Risk Assessment plugin (which we have successfully deployed). I have 3 sets of questions with weighted answers that I wish to evaluate and produce a set of Risk Scores.
The Change Risk Assessment plugin seems to be explicitly tied to the risk field on the change_request table so it would be difficult for me to leverage that code without modifying it.
I've looked at the the Assessments module but that seems to be evaluating values of a single field across many records - which really doesn't fit my need.
Has anybody run across a similar requirement?
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04-21-2016 02:31 AM
would the compliance module help at all? Compliance - ServiceNow Wiki
I'm just envisaging you could define the questions as fields on the CI and then depending on the field values a CI could be out of compliance.
Alterntatively the other module might be Certification which is similar: Certification Audits - ServiceNow Wiki

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07-07-2021 08:46 AM
I've come across the same issue. do you have any suggestions?
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07-19-2021 12:42 PM
Me too!!