Risk Assessment related link not displaying

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06-08-2021 01:09 PM
Wondering if anyone can help me out. I've been looking into Risk Assessments and how they work (method for using a questionnaire to then generate a risk score)
I've setup a Risk assessment as per documentation, but I can't seem to understand how and when it displays for use. Obviously confusing since as part of the setup you define the conditions. Experience so far as I cannot see the related link anywhere, and then randomly it just appears on a Change I don't expect it to.
Below is how I have the conditions set on the assessment
Above this condition set, it's telling me only one record is found matching this condition. But even going to that record, the related link does not appear.
I'm not going crazy here right? That condition set should trigger against any Change where Category is Service, and State is one of New,Assess or authorise, and Active is True.
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Change Management
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06-30-2022 03:23 AM
The issue is resolved?
regards
Harshal Nirmal

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06-09-2021 03:27 AM
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06-09-2021 03:32 AM
OK think I figured out the problem.
Risk Assessment rules use associated metric categories, which are related to the Risk Assessment record, but not inherent.
The Metric category(bank of questions) had a slightly different set of conditions, so there was obviously conflict there.
I removed the conditions from the metric category, so the only set of conditions are on the Risk Assessment itself, and this is now working I 'believe' as expected.