RITM Notifications not triggering

[Lal Valecha]

Hello, 
I'm trying to create and send a notification on the following condition on the Requested Item/RITM form, 

Condition - Send a notification after approval of the delivery of the ticket / Accepting delivery 

My notification configurations, 

1.

2.

3.

I can get other notifications on the same form but do not get notifications with the above condition.

Any suggestions/help/ideas are most welcome.

Thanks and Regards, 

Lal Valecha

[Lal Valecha · Accepted solution]

Hello, 

I got the answer..

Triggering the notification from event:
- create new event in Event Registery
- in UI Action "Accept Delivery" add gs.eventQueue('name_of_your_event',current); in the script.
- change the "Send when" to "Event is fired" and select your event in "Event name".

Thanks for support.

Regards, 
Lal V.