round robin assignment in ServiceNow

[Divya Kumari]

how we can assign round robin assignment for tickets in ServiceNow

[suvro]

Use Advanced Work Assignment 

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/advanced-work-assignment/concept/awa-overview.html

[suvro]

@Divya Kumari ,

Do you need more follow up on this. If no you can close this thread by marking my response as correct and helpful. It will benefit future readers as well.

Thanks and Regards,

Chandra Suvro Bose

[Amitoj Wadhera]

If you want to achieve this with the help of scripting go through the below link:

https://community.servicenow.com/community?id=community_question&sys_id=2e7ef406dbf29c909e691ea66896194b