Routine Change

[Baggies]

I am interested how other users have implemented Routine Change.
We use comprehensive mostly, and Emergency. My thoughts on using Routine change are to create a "catalogue" of routine changes, which do not need CAB approval. These are repeatable changes, that occur regularly, such as patching, server installs (IMAC), Generator testing, reocurring updates that are pre-tested and have minimal impact, something along those lines. Our comprehensive changes go through rigorous approval from dev, qa, and managers, before they hit CAB. Emergency changes are submitted sometimes after implmentation, so don't have CAB approval, but are reviewed weekly so no one is bypassing the process.
I am looking for definition, and solid processes which other users have employed and are willing to share. Our process ensures (through scripts) that requesters cannot be approvers, and the onus is really on the requester to evaluate risk.
By creating a defition of 'Routine" we can incorporate it into our Change Policy, have some prefined guidelines I m thinking that we could have CAB review an application to have a change classified as routine. The routine change would have a template or workflow which is reused and have set tasks associated with them.
Any thoughts? Want t share a proven process? Appreciate any input. Thanks, Mark S.

[dvientos]

Has anyone built a custom application to process IMAC's? For instance when new workstations are being built or old workstations bein reassigned. I know the bast practice is to have it go through change but I was wondering if anyone was doing this.

Thanks,

DV

[jdevicksnow]

I am also looking for IMAC solutions.   We have projects where we might move or install a couple hundred machines at a crack.   I can see using tasks for a simple order of one device.   But what about ordering twenty new devices, twenty old devices get moved to new location.   We have a team to configure new devices, and one to install them and another to write the whole project up.   Did you get any responses?