SAVE button on report is grayed out

[pooja123]

Hello All,

I created a report and shared it to everyone with ITIL role. But when I impersonated any ITIL user, I see SAVE button is grayed out. Is there a way to provide them update access as well.

Thanks,

Pooja

[pooja123]

I impersonated IT user who already have report_group role but he is still not able to save the report.

[asifnoor]

Try giving report_admin and check. 

[narasinga_perum]

This issue related to ACL.  Go through following URL, it will be helpful,

https://docs.servicenow.com/bundle/istanbul-performance-analytics-and-reporting/page/use/reporting/t...