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sc_req_item table not showing flow designer

mayanksinghrath
Kilo Explorer

the sc_req_item not showing in flow designer how to make it visible

4 REPLIES 4

J Siva
Kilo Patron

Hi @mayanksinghrath 

That is the expected behavior.

Not all tables are available in the Flow Designer filter conditions.

 

As a workaround, you can configure a business rule on the Requested Item table and trigger the subflow from the business rule script.

 

Regards,

Siva

AndersBGS
Tera Patron

Hi @mayanksinghrath 

 

Can you try to give some more context. What are you trying to do? What have you configured so far and where do you experience issues?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

ruebenashto
Tera Contributor

Hey @mayanksinghrath,

The sc_req_item is captured within the service catalogue trigger rather than created or updated trigger.

Aditya_hublikar
Mega Sage

Hello @mayanksinghrath ,

 

Yes ,  (Requested Item) table is not visible in the "Record Created or Updated" trigger in Flow Designer because servicenow restrict it as service catalog items are intended to be managed via the service catalog trigger mechanism rather than generic record triggers. 

 

You can refer this more details :

https://www.servicenow.com/community/developer-forum/flow-designer-trigger-for-sc-req-item-table-not...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant