/*Req 1:- Write a script to add "Test" in short description before on last 10 updated incident?*/
var grinc = new GlideRecord('incident');
grinc.addQuery('active',true);
grinc.setLimit(10);
grinc.orderByDesc('sys_updated_on');
grinc.query();
while(grinc.next()){
gs.info("Incident:"+grinc.number+","+grinc.sys_updated_on+","+grinc.short_description);
grinc.short_description="TEST "+grinc.short_description;
gs.info(grinc.short_description);
//grinc.update();
}
/*Req 2-Write a script to modify category= Software and short description= "Test Problem" on last 10 updated active records problem tickets?*/
var grprm=new GlideRecord('problem');
grprm.addActiveQuery();
grprm.setLimit(10);
grprm.orderByDesc('sys_updated_on');
grprm.query();
while(grprm.next()){
gs.info(grprm.number+","+grprm.sys_updated_on+","+grprm.short_description+","+grprm.category);
grprm.category='software'
grprm.short_description="TEST "+grprm.short_description;
gs.info(grprm.number+","+grprm.sys_updated_on+","+grprm.short_description+","+grprm.category);
//grinc.update();
}
