Scheduled Maintenance Tickets Based on Scheduled Job,

suneelkumar
Tera Contributor

Hi,

 

Create a schedule job with the below conditions,

 

1.It should Create Incident records, for the first time run it has to create 4 weeks of incident and

2.later on for Every weekend create Incident records for Additional weeks  

 

1 ACCEPTED SOLUTION

Alp Utku
Mega Sage

You can use flow designer to achieve this requirement easily. 

View solution in original post

3 REPLIES 3

Alp Utku
Mega Sage

You can use flow designer to achieve this requirement easily. 

Hi @Alp Utku  - Can you please provide steps regarding the flow if possible.

 

1) Your trigger condition should be "Run monthly" 

2) Create Record should be your next step on Incident Table

3) You can use wait for condition to wait until weekend

4)Use another Create Record step on Incident Table to create an Incident

You can check this link as well : https://www.youtube.com/watch?v=wGQPuod7kP0

00:00 - Intro 0:26 - Send notification to Assigned to 1 week after creation (if incident is not Resolved, Closed or Cancelled) - Quebec Version; 3:04 - Send notification to Assigned to AND Manger 2 weeks after creation (if incident is not Resolved, Closed or Cancelled) - Triggered by Event ...