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Scheduled report email has hug blank space

Sruthi17
Mega Sage

Hi Team,

I've a scheduled execution of report.
Scheduled Report Config:

Sruthi17_0-1789987462447.png


When email is sent out, a lot of white space at the top email body. WHy??

Sruthi17_1-1789987571863.png

 

 

11 REPLIES 11

Dr Atul - LNG
Tera Patron

Is email body has any blank spaces?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi @Dr Atul - LNG ,

As you can see in the image 1, there is no blank space in the email body in the scheduled report configuration. But blank space present in the email body which the user actually receives

Ankur Bawiskar
Tera Patron

@Sruthi17 

images are not clear.

report is of what type?

is it coming as empty for all users?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Its a simple list type report. 
The report is attached as xlsx attachment, no issues with it. But not sure why there is a blank space before the email body