SCOM connectivity issue

88nav88
Kilo Contributor

Hi All,


I am integrating my service now instance with MS SCOM 2012. For that I have installed the connector onto the SCOM server and have followed the instructions mentioned in wiki. But there is no incident that is getting created in Service now for any alerts .

There is no error logs regarding any connection details on the servie now side.

I would like to know if there is any log files on the MS SCOM side where in the errors are captured when the connector is unable to send the alerts out of MS SCOM?

OR

How do I test the connection?


Regards,

Naveen

12 REPLIES 12

Owen, under Application log in Event Viewer of SCOM server.


robinsonasirvat
Kilo Explorer

Hi ,


Where do I download the SCOM Conector installer? .I am trying to integrate SCOM to ServiceNow



Regards


Robinson


In your SN instance under Integration- MS SCOM. If you don't see that than you need to enable the plugin for Event Management.


I also got SCOM 2012 working with FUJI. Very difficult build. Lots of missing parts in the docs. I have clearfed most hurdles. SN is not passing the ticket # back to SCOM but im sure thats just a tweak to the updater.