Script include for service catalog

[UmeshGowda]

Hello Team,

Am trying to auto populate user location in service catalog using script include method and client script, when ever am selecting username.

Below is the client script i have written:

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   }

var ga = new GlideAjax('LocationDetails');

ga.addParam('sysparm_name','getLocation');

ga.addParam('sysparm_value',g_form.getValue('user_name'));

ga.getXML(test);

function test(res){

var answer = res.response.documnetElement.getAttribute("answer");

alert(answer);

}

}

Below is the script include i have written :

var LocationDetails = Class.create();

LocationDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getLocation: function(){

var loc = this.getParameter('sysparm_value');

var x =new GlideRecord('sys_user');

x.addQuery('sys_id', loc);

x.query();

if(x.next()){

gs.log('location is ',+x.location);

return x.location;

}

},

    type: 'LocationDetails'

});

But unfortunately, when am selecting username it's not auto populating user location filed, can someone please suggest me.

[Anurag Tripathi]

try this

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }
alert(g_form.getValue('user_name')); 
var ga = new GlideAjax('LocationDetails');
ga.addParam('sysparm_name','getLocation');
ga.addParam('sysparm_value',g_form.getValue('user_name'));
ga.getXML(test);
 
function test(res){
 
var answer = res.response.documnetElement.getAttribute("answer");
alert(answer);
 
}
   
}

[UmeshGowda]

Hi,

No still issue exist.

[Anurag Tripathi]

Comment this for testing, 

  if (isLoading || newValue == '') {
      return;
   }

Just trying to narrow down on the issue here.

Also Add steps how you are testing this

[Vishal Birajdar]

Hi @UmeshGowda 

Can you try updating client script as below :

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }
 
var ga = new GlideAjax('LocationDetails');
ga.addParam('sysparm_name','getLocation');
ga.addParam('sysparm_value',g_form.getValue('user_name'));
ga.getXMLAnswer(test);    // **use getXMLAnswer  
 
function test(answer){
 
var result = answer;   // get result
alert(result);
 
}
   
}