Send Email notification for every three days until a condition is satisfied
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03-02-2021 10:00 PM
Hello,
I have the following challenge: I have a date field in a table, once the date field in a record is filled and saved, an email notification is sent every three days until a field called "Number" is filled out. It should check on every record in a table. Can anyone please help me out with this?
Thanks!
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03-02-2021 10:13 PM
Hi, if you want to trigger the email every day you will either need to use a workflow per record that contains a loop triggering the notification until condition x is met IE the number field is populated, or you will need a daily scheduled job that triggers an email via a sysevent for every record in the table that meets the trigger conditions, but not the stop conditions.
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03-02-2021 10:16 PM
you can use flow designer based approach with no script
refer below link for example and help
Regards
Anukr
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-17-2021 08:54 PM
From the video, I am confused on how to create a subflow for "Wait for certain amount of time"
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03-17-2021 09:03 PM
You can easily do this using Do Until Flow Logic
sharing link from docs for your help
Do the following until flow logic
Remember there might be performance impact if the do until runs many times
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827663
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader