Send service survey every ticket closure

[Diana Yazmin]

Hello experts,

How can I configure a survey to be sent to a user every time their requirements are completed? At the moment, only the survey is being sent when your first requirement  is closed, but in subsequent requirements, it cannot be sent.  

Thank you for any recomendation

[Abbas_5]

Hi @Diana Yazmin,

For similar kind of requirement, please refer to the below link:

https://www.servicenow.com/community/developer-forum/send-a-survey-on-every-closed-ticket-post-resol...

If it is helpful please mark it as helpful and accept the correct solution, In future it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik