Sender 'xyz@deploy.zip.net' is not trusted, bypassing script

sry
Giga Guru

‎07-16-2015 11:53 AM

Hi All,

                      I am experiencing a strange error. When i sent an email from xyz@deploy.zip.net i am getting an error "Sender 'xyz@deploy.zip.net' is not trusted, bypassing script"

but i have already added this domain "deploy.zip.net" to the trusted domains list. Later i have updated email property "glide.user.trusted_domain" with " * " and it got successfully created incident. i wonder why its not creating an incident even though i have added it to the trusted domains along with other trusted domains. its creating only with " * " option. can anybody shed some light to resolve this.

thanks in advanced,

sy

0 Helpfuls
  • 2,422 Views
2 REPLIES 2

Deepak Ingale1
Mega Sage

‎07-16-2015 08:56 PM

might be you need to set value as @deploy.zip.net or *@deploy.zip.net or *deploy.zip.net


Try if any one of it works


0 Helpfuls

sry
Giga Guru
In response to Deepak Ingale1

‎07-17-2015 02:51 PM

Hi Deepak, I have checked we haven't given the correct domain name. the issue has been resolved after we gave correct domain name.


thanks for you reply..


0 Helpfuls