Service Catalog category not showing on the service portal

[Community Alums]

Hi Team,

I am having an issue related to the service portal.

In my service portal I am not able to see the "service catalog" category instead the "standard changes" category is visible and I don't need it.

Because of this the catalogs under the  "service catalog" category are not visible to the end users.

Please help me out with this issue.

Thank you!

[Musab Rasheed · Accepted solution]

Hello,

Go to sp_portal and find entry for yours , open it and see under related list 'service catalog' is selected or not ? remove whatever category is not required as well. 

Regards

[Community Alums]

Thank you Musab.

This resolved my issue.

[Bhaba]

Hi Pandu,

The mapping is stored in sc_category table. You can make any category visible/hidden by selecting active as true/false.

Hope this helps you. For any query, reply below.

Thanks

[Bhaba]

Hi Pandu,

The mapping is stored in sc_category table. If you want to hide/unhide any category, you can simply do this by selecting the category and set active as true/false.

Hope this solves your problem. For any query, please reply below

Thanks