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‎01-08-2025 08:53 AM - edited ‎01-16-2025 08:45 AM
Has anyone else experienced an issue with the filter in the Service Operations Workspace's Service Dashboard module?
When I click on the Service Dashboard and then the funnel icon, the Filter Services box takes about 15 seconds to load. After that, I select my filter, click Apply, and the box remains open for a long time.
When I click the timer button below the X, I see the following response times: Response Time: 261 ms, Network: 96 ms, Server: 79 ms, and Browser: 86 ms.
Nothing happens for a while, and I eventually have to click the X to close the box. To view my selected filter, I need to refresh the browser. Is this the expected behavior?
I'm currently using Xanadu Patch 4 and Google Chrome.
Thanks for your time!
UPDATE: I've opened a case with ServiceNow HI. They've created a Problem for the issue.
Solved! Go to Solution.
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‎01-28-2025 05:32 AM
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‎01-16-2025 08:44 AM
I have opened a ServiceNow case and they've created a problem for this issue.
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‎01-27-2025 05:47 PM
Hi @nebula , do you have link on the Problem from ServiceNow?
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‎01-28-2025 05:32 AM
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‎01-29-2025 07:01 PM
It shows "Record not found"
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‎01-11-2025 09:33 AM
can you share code please