A group would like to use a catalog item to take requests for changing firewall rules. Their needs consist of taking in:
1. A firewall rule name
2. A source IP
3. A destination IP
4. A destination port
I can configure this for a single request, but they say it's common for a person to need to request up to 13 or more firewall rule changes at a time, and they'd like customers to be able to submit all their requests on one form.
I can't seem to think of a way to accommodate this?
* I tried very general multi-line variables for "if you have additional rule names/source IPs/destination IPs/destination ports, but that doesn't preserve the relationship between those values, well
* I could create ~13 iterations of rule name/source IP/destination IP/source port along with "do you need to make another entry?" and use catalog ui policies to keep unhiding more, up to the arbitrary limit I've decided to configure for? But this seems tedious and messy
I want to say that the intended behavior is that each individual rule change should be it's own item/RITM, but is that too onerous for the user? Has anyone tackled a similar situation?
Other ideas:
1. a set excel format aligning these values in rows/columns, and an attachment field the requester must use to append it to the item?
2. Just one big multi line box, and the request that they line item entry the values?
