Service Portal Add attachment Link/Remove Paperclip

[Community Alums]

Hi Community,

I have a requirement to show a similar 'add attachment'  in catalog item service portal view. when a user clicks on the add attachment it should give option to choose file.I'm sure, I have to create a widget for this task, as I do not have much experience on service portal and I do not have an understanding of Angular Js. I'm looking for the code.

Also followed  Nathan Firth has released a drag/drop attachment feature but it is not supporting in Madrid version. The update set is not showing option me to commit the update set after loading it.
https://serviceportal.io/downloads/require-attachments.

And I want to hide "add attachment" OOB paperclip icon in "Service Portal" view..

nathanfirth Any suggestions ?

Can some one help me. I need this to be delivered today. Any help is appreciated.

Thanks

[VigneshMC]

Link says it is supported upto new york, are you sure you are using "widget-sc-cat-item-v2" widget to render the catalog item , which is required per the attachment documenation?

Thanks

[Omkar Mone]

Hi Rafmine,

Update Sets can only be previewed/committed when in Global Domain. You need to switch your domain to Global (in UI 16, click on refresh icon near domain picker).

Check this once and let me know.

[Omkar Mone]

To hide the add attachment,

You need to clone the Sc Catalog Item widget, and comment the div on line 95 as shown below - 

Hope this helps.

Regards,

Omkar Mone