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Resolved! Single selection for checkbox variable set

I have multiple checkboxes on my record producer that are in a variable set.  I am wanting to only allow one selection and the others be set to read only or false.  How would I accomplish this? I don't want to do a select box I want to be able to acc...

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jaubert by Tera Guru
  • 730 Views
  • 3 replies
  • 0 helpfuls

Resolved! Show Reference table Record producer variables on the form

Requirement - On the incident table, a record producer is in place, and I've implemented a formatter to display the variable editor on the incident form. Meanwhile, there's a field on the change table referring to the incident table. The goal is to s...

Ridhima8 by Tera Contributor
  • 934 Views
  • 2 replies
  • 1 helpfuls

Dashboard scheduling reports in body of the mail

Hi All,i want to send dashboard as email to list of users. Dashboard is having list of reports. I have tried to schedule all reports and tried with "include option"in that reports are added as attachments.  I want to send dashabord details in the eam...

ram11vrnr by Tera Contributor
  • 414 Views
  • 3 replies
  • 2 helpfuls

Delete Activity comment log

I Want to delete the activity log from an incident and i followed the below steps to delete, still i could able to see the activity in incident. Attached is the screen shot which i need to delete.Right-click on the record and select Copy URL to Clipb...

suryan by Kilo Expert
  • 12591 Views
  • 7 replies
  • 3 helpfuls

Making servicenow instance server down

Hi, Is there any possibility to make ServiceNow instance server down. I need to check the error code and message when trying to reach through APIs when ServiceNow server is down. TIA

Resolved! How to add the icon link in front of the field

I have to add a link icon in front of the priority field for "Problem" table, it could be same as this one:I want to have 2 link icons, this one which is visible and add another one with my own URL. How could I add this icon?

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DIVI1 by Tera Expert
  • 896 Views
  • 3 replies
  • 2 helpfuls

Adding SQL query to workflow

We have a process where requests are raised for termination of users and based on the workflow of that request a couple of tasks get created. One of those tasks is to remove user extensions. However, not all users will have extensions and so the ask ...

Issue with UI Action Button

Hello All , we have an UI Action to cancel the case for one of Our custom form , when we click on this UI Action button it asks to enter cancel comments in the Cancel comments field , after entering if they save the record it is not working and not u...

shyam34 by Tera Contributor
  • 377 Views
  • 8 replies
  • 0 helpfuls

A catalog item to generate one REQ with multiple RITMs

Now I have a maintain item, and when I click Submit, a REQ request and a RITM request item will be generated. Now the customer needs to generate three request items in one request, how should I do it? I tried to manually generate two more request ite...

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Wei_ Ling by Tera Guru
  • 718 Views
  • 8 replies
  • 0 helpfuls