Resolved! how can we assign selected group(current) as assignment group in SC task
Hi I am trying to assign below selected group in SC task as assignment group , how can we use current one as assignment group Thanks in advance
Forum Posts
Sort list of records alphabetically
Hello All,1] We have one list type field 'Goal' on the Demand table. This field refer to Goal[goal_list] table.2] We have created few record in the above table. (added below values in the Short Description field) e.g. E1 TEST GOAL C1 TEST G...
auto populate Employee Title, Employee Email ,Employee User ID, Employee Department
Hi , If I select employee name in service portal , how can we auto populate Employee Title, Employee Email, Employee User ID, Employee Department, Employee Manager, Manager Email Thanks in advance
Resolved! Vancouver - catalog item ootb attachment mandatory in certain cases
Hello guys!I'm having a bit of an issue with making the ootb attachment of the catalog item on the portal mandatory depending on the answer to another question.I tried these methods but didn't work: document.getElementById('') , getSCAttchmentCount(...
Service Now to consume third party API tocken (integration)
Hi All,Currently, we are using transform map integration to insert data into table. Third party has asked us to hit their API and they provided their access tocken so that data migration happens automatically. Can someone please let me know how this ...
A Group is missing from shared reports of a dashboard
Hi All, I am having issue with multiple reports in a dashboard missing an assignment group to which the reports were shared. I am not able to figure out how it is removed. Is there any way we can check who updated the sharing setting for reports/ das...
Variable Set: Requested For
Hello, I'm working on a variable set for catalog Items named as Requested For.I need to apply an advanced reference qualifier for this:if I’m a company named as ABC user I can see all active users (can submit for anyone including global domain)If I’m...
Need script include for reference qualifier
Hi ,We have a requirement to amend the existing reference qualifier which is called frpm script include.We have Business unit approval variable on the catalog form which refers from sys_user table. and those business approvals should be the same from...
Resolved! Before submitting the catalog item i want to see some alert message on top
Hi,Before submitting the catalog item i want to see some alert message on top.I am having a catalog item into that if Category= Undefined - did not find my issue type Sub category= Undefi...
Is it possible to create a transform map for table with NO coalesce field.
I want to create a transform map on the sys_dictionary table where i want to map three fields, however none of those fields are unique so I cannot select any one of them as coalesce. I checked for other fields on the sys_dictionary table that might b...
Need to copy the content of one html field in another new html field in knowledge arti
Hi All, I have a requirement that I need to write fix script to the copy the html field content which contains added knowledge blocks to another new html field in knowledge article template articles.Please help me on this.Thanks in advance.
State Field Read Only when state is closed complete, incomplete & Skipped in catalog task
State Field Read Only when state is closed complete, incomplete & Skipped in catalog task
Resolved! Need to trigger Notification using flow designer on basis of Approaching due date
I need to trigger a notification if a task is approaching Due Date.1. First Notification should be sent 4 hours before Task's Due Date2. Second notification should be sent 8 Hours before task's Due DateDue date is a field available on the task form.I...
Resolved! Catalog Item - Multiple People
Hello all. I have a catalog item that I'm not sure how to set up. There are two sets of fields to fill out on the form. The basic gist of the flow is:Step 1 - User 1 fills out 'Set 1' of questionsStep 2 - That set of information goes off for appro...
How to replace gel in catalog client script to avoid DOM
I have the below script in catalog client scriptvar leftBucket = gel(collectorName + '_select_0'); var rightBucket = gel(collectorName + '_select_1'); Is there any alternative to use in place of gel
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