When catalog item submitted, ritm will be created and along with that email will be sent to (xyz@gmail.com) from servicenow.The email subject is : "test"Email body contains few variables. So for the above mail they will be sending a response which ha...
Hi experts,We are having a requirement like we will be sending email with subject as "test".Later we get a response and the response should be in Below format:From:xyz@gmail.comDate:To:123@gmail.comSubject: you email with test has been sent successfu...
Hello Team, I am trying to validate the variable "requested_for" i.e. when any end user starts typing the user name, if the user is not available there should be a pop-up alert which displays certain message. I have created the script as OnChange as ...
Hi all, in my PDI even if I added receipent. Email sending and enabling also activated.But still it is in send ignored state. I attached the files.
Hi all, iam facing this issue I cannot send or receive emails in my personal developer instance . I have attached the screenshot, can you suggest me how to enable email sending and receiving in pdi
I am building an RITM, I am trying to write a catalog client script or UI policy that when the user selects Permanent Access AND checks the box for OnBase Capital Market that the type is set to All Capital Market Accounts, and read only or hidden. I ...
Could you please help me understand how the 'Create or Update Record' action works in flow designer? I've used it to create or update a list of group members. While it works well for creating records, it doesn't seem to function properly for updates.
Hi There, I am trying to add the users whose profile is 'created by' "glide.maint" to a group and tried the below workflow. But the condition execution is getting failed. Please guide where it went wrong.
Hi everyone, How to set knowledgement base can read for all active users? Is this script right? Any help will be appreciated.
I have a Search Knowledge button to attach the KB articles beside the Short Description on the SC Task page which is highlighted in yellow colour in the attached file, when the user clicks on the button it should redirect to the KB articles but it is...
Can someone provide guidance on how you can auto generate a standard change from a service request. ServiceNow is still fairly new to our organization, so we need some help. Here is the ask: service requests come in to whitelist an IP, the team works...
Hi, Is there a way to add a phone icon next to the phone number field. We want to be able to call users via teams from servicenow?
How the 'Actual duration' field value get populated after changing the Actual end date. What are the configuration behind this eg. BR, Client script, script include or Flow.Table : tsp1_project_task Please suggest @Anil Lande
Any idea how the "certification role" could be assigned to a none ITIL user? SNOW STATES:"The certification role is automatically assigned to all users with the itil role when the Certification Core plugin is activated or when compliance applications...
Hi, There are users with self-service access i.e., "snc_internal" role. They want users in watchlist in an Incident. How can they do this?They are creating an incident from "Employee center". They can comment from the activity area. But how can they ...
