Hello, I am redesigning my "Standard Ticket" page.
This is what it looks like now with the redesign.
This is the old way, which is how it looks in production. How can I get the highlighted area to show on my new and improved "Standard Tickets" page? Not sure if it's a widget, if it is I am having a hard time finding the name.
Usually if you have the correct permissions and you do a Ctrl + Right-click on a rendered area of a widget it will give a context menu popup and include the name of the widget. In this case it should be the "Standard Ticket Header" widget.
When I load our ESC it looks to me like this is the snippet in the HTML:
We don't use ESC so I'm not sure if that's exact (we don't have "actions" but everything else looks the same). But when I inspect the element, this looks like the block of code doing what you want. Of course, there are pieces in the other script boxes too but I assume this is what you need to get started.
Usually if you have the correct permissions and you do a Ctrl + Right-click on a rendered area of a widget it will give a context menu popup and include the name of the widget. In this case it should be the "Standard Ticket Header" widget.
Got it, thank you! I am running into a issue now. Looks good but my item and name area cut off. is there anyway to expand it to see the full context?
