Service Portal to EC, How to Changes to Employee Center??

Vaishnavi35 · ‎04-13-2023

Hi,

With "Utah" Upgrade this is the first time we are going to use Employee Center. We have not migrated from Service Portal to Employee center yet.

We only have IT Products installed in our instance.

1. I want to create additional Menus.

2. Categories inside the Menus

3. Add Catalog items inside the Categories.

Please help me how can I achieve that?

Thanks,

Vaishnavi

Community Alums · ‎04-26-2023

Hello @Vaishnavi35 ,

1. U should go under Topic-> Child Topic -> Connected Content only to "Select" the catalog item not to create. To visible in the portal.

To create(catalogs are created same as whatever we step generally followed go to maintain items and create).

2. For to delete child topics/sub child topics u can set active as "false".

3. Browse all HR/IT Button is OOTB feature if u don't want it, u need to write CSS or other option to remove it.

4. Things which are not visible in mega menu -- it is expected. (For this u need to login and log out ur instance again and wait for few hours it will automatically visible)
Pls make sure for the topics u want to visible in mega menu, should contain at least one connected content.

@Vaishnavi35 , Please click on "Accept as Solution" and "Helpfuls." If my answer works for you.

Thank you.

View solution in original post

Vaishnavi35 · ‎04-26-2023

Thank you so much for your help. Will get back to you for any help.

I still do not see the Topic in the Portal.

I have logged off and logged in thrice. But still I do not see EHS.

Thanks,

Vaishnavi

Community Alums · ‎04-26-2023

Hello @Vaishnavi35 ,

You're Welcome😊. Wait till tomorrow it takes time. Else need to check the connected contents of the topics.

Thanks