Service portal UI action redirect to UI page

Harsha1
Tera Contributor

Hello Community,

I make a UI action on ITIL view. and this UI action redirect to on UI page. this works fine.

But In Service Portal UI action not redirect to UI page.

So can I do this?

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Thanks & Regards,

Harsha.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

please share your UI action code

Does it have action.setRedirectURL()

If yes then action.setRedirectURL() doesn't work in portal

check this for alternative

Workaround to use action.setRedirectURL in Portal UI action

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

5 REPLIES 5

@Harsha 

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Thanks!
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader