ServiceNow shipped SAML 2.0 Key store: password?
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02-23-2022 11:41 AM
I'm trying to update our expiring SAML 2.0 keystore to one of the new ServiceNow provided certificates, as described in KB0994948: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994948
The trouble is generating the metadata. I'm throwing the error: "Exception occured, please check the logs for details"
Checking the logs... "Keystore was tampered with, or password was incorrect." But I never received a password for the keystore? In the certificate form, there's a password there, but it's hidden as dots.
I tried to copy+paste it out of the certificate entry, but I don't think that's working, it pastes whatever I last copied. I found a Community post that claims the default key store password is "changeit," but that doesn't work.
Where do I find the password? Do I just save a new password of my choice in here?
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02-23-2022 12:00 PM
Hi -
usually, you will be generating this Keystore while adding the certificate right. however, the default Keystore password will be"changeit"
Regards,
Paul
PaulSylo
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02-23-2022 12:37 PM
So I guess if I've been using "changeit" but getting "Keystore was tampered with, or password was incorrect," then I probably just need to take this up with Support, huh?
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05-31-2022 12:22 AM
Found an older community article regarding a similar issue. There it was stated, that the default alias and password is "saml2sp" and for me it worked so far.
Multi provider SSO - Now Platform - Question - ServiceNow Community
