Resolved! how to Find duplicate user email in Users table List?
Hi, I want to see the duplicate email users in the list view of User Table without using of show matching. Help me in this.
Forum Posts
Get logged in User's country
Hi, I am able to get the location of logged in User but I am not able to get the country. Please help. gs.getUser().getLocation(); is workinggs.getUser().getLocation().country; is not working Regards, Sreedhar
Resolved! validate the excel parser in catalog item
the condition is when a user attaches the attachment in catalog item if the excell headers didnt matched with {number,name,assigned to ,assignment group) the attachment should not attach to the catalog item by using Glide Ajax in catalog item i ...
Resolved! How to redirect to portal page based on search keywords - PORTAL
Hi all, Some one suggest me please how to redirect to Portal page based on search Keyword Ex: when i type Covid19 or coronavirus in search bar automatically it should be navigate to Covid Portal page. So how can we do this. if it is not possible to ...
Resolved! Need to change incident state when user adds additional comments while in the incident form
I have an Inbound Action already set in place to update the State when a users responds to an email, but we have users going directly into the Incident and added comments. We need to change the state to Customer Responded(33) when this happens as wel...
On-Premise Instance
Hi all, Please I need information about how to manage On-Premise Instance. Also, how can we force reset the Admin Account if we don't have the credentials? This is a company Instance, and not PDI. Thanks all
Resolved! How to add select all option in List Collector Variable
Hi All, I want to add select all option in List Collector Variable choice so that i could select all options at the same time instead of one by one when require to add all choices of List Collector Variable
Resolved! Auto Populate requested for details for a catalog item in service-now?
Please help me with the script includes and onchange client script to Populate requested for details while raising a request through catalog item. Below are the variables from catalog item. Requested for - requested_for Requested by - requested_by Lo...
Resolved! Notification Option is missing in System Settings for some users
Hi, In our instance which is in Paris, the notification tab in system settings is missing for some users. do anyone know the possible reason for that? Note: It is happening for some users only
Resolved! How to add My Groups Work and edited gauges to ITIL homepage?
This is a 2 part question that I'm hoping has the same answer. 1) If a user removes My Groups Work from the ITIL homepage, where do you find it to add it back? I can't find it in the Add Content frame. 2) I created a 2nd gauge similar to My Groups...
Resolved! Difference between Affected CIs and Impacted Services/CIs?
What is the difference between the two fields? I'm wondering what best practice is regarding the two within ITSM processes.
Need to update WorkNotes
Hi all, I am creating a request from inbound action. Also i am calling a workflow from it. In that workflow, after begin activity i have created a catalog task activity. After that activity some custom activity is there. Once that custom activity com...
Resolved! Is there any table names with "syslog" and "syslog_transaction"?
Is there any table names with "syslog" and "syslog_transaction"? if so is there any relationship between those two tables
Links inserted in HTML fields are not clickable
Links inserted in HTML fields are not clickable
Resolved! How to integrate Flexera(FlexNet Manager Suite) with ServiceNow?
Hi,I'm trying to find out how to integrate Flexera(FlexNet Manager Suite) with ServiceNow. I'm not able to find any document containing the technical solution for this integration.If anyone has done this integration please assist.Thanks,Sarah
