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Run Server Side Script step in ATF is not filling the output value.

Hello, I am running a server side script step in ATF and test result is returning success but the issue is that the output variable is empty although i am filling it in the script and the result is not empty. Can anyone tell me what's the issue? NB: ...

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Michel by Tera Contributor
  • 1983 Views
  • 9 replies
  • 0 helpfuls

I have a question about managing assets by using bundles

I have a client who is on Geneva, but is a legacy client, so their Asset Management (which predates Calgary) is in need of some cleaning up.They have expressed the desire to start managing some of their consumable assets by bundles.   So, they would ...

CraigSteel by Kilo Contributor
  • 2101 Views
  • 3 replies
  • 1 helpfuls

Resolved! Auto populate category and subcategory

Hi All, I need help auto populating Category and Subcategory fields on RITM and SCTask forms after the request has been submitted. I tried using the workflow and BR but no luck. The Category on ritm and sctask should auto populate e.g "resource" whil...

WP2 by Kilo Guru
  • 1308 Views
  • 3 replies
  • 0 helpfuls

forms: "Insert" and "Insert and Stay" options

Hi Allplease explain the difference between below UI Properties.Allow the use of the "Insert" and "Insert and Stay" options on task derived tables.Show "Save", "Insert" and "Insert and Stay" buttons on forms

UI Macro GlideModal('show_list')

Hi All,Can anyone please help me to understand what does GlideModal('show_list') represents(is it UI Macro, UI Page or something else)in the below code and where can I find this 'show_list'.var gdw = new GlideModal('show_list');   gdw.setTitle(title)...

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Resolved! Dot walked field as a catalog item

Dear all, How to display a catalog item variable that auto-populates field value based on another field input? I am referring to dot walking here. E.g. Catalog item - X has two variables: User and Manager. Requirement: While the requester selects Use...

Resolved! How to translate confirm message from client script?

Hi Experts, We have a requirement to translate a confirm message from client script. confirm("You confirm that all information being submitted is accurate. If you are unsure select Cancel to return to editing, otherwise select OK.") I tried below way...

antony4007 by Tera Expert
  • 1996 Views
  • 11 replies
  • 0 helpfuls

LOCAL out of the box user accounts

Hi All, What is best practice for managing user accounts are used by the system ? At minimum, I need to change the password every 90 days per our company's policy. soap.guest bm.scheduler instance.sec.user ml_report.user sharedservice.worker ml.admin...

nagaklv by Tera Contributor
  • 1059 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to make a field readonly

When an incident task is created then I need to make some fields[one field named test] readonly on incident...how can I achieve it? and one more condition is.... the same field I had in incident task....even though incident having readonly..if I upda...

Sathwik1 by Tera Expert
  • 2112 Views
  • 4 replies
  • 3 helpfuls

Resolved! what modules are we licensed for?

Is there somewhere I can check to see what SNOW modules we licensed?  I need  find out as soon as possible.   Please

Rory6 by Giga Expert
  • 3083 Views
  • 1 replies
  • 1 helpfuls

Enable preview option on catalog item under service catalog

In Service Catalog module under Self-Service Application, when a category is selected there will be a preview option available for each catalog item. How can we disable and enable the preview option. If it is a property can i know what it is please. ...

Mani Kishan by Tera Contributor
  • 1104 Views
  • 5 replies
  • 0 helpfuls