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Set all fields read only when state is completed

Anil74
Tera Guru

Hi All,

I wrote a UI  policy to make all fields read-only when the problem state is completed. But while changing the state only all fields are getting read-only. As per the requirement after saving the form fields should become read-only. Please help me with this.

Thanks in advance.

1 ACCEPTED SOLUTION

Nootan
ServiceNow Employee

Hi Anil,

You can use this condition for problem_task

find_real_file.png

Thanks

View solution in original post

12 REPLIES 12

Apeksha Joshi
Kilo Guru

Hi anil ,

write an onsubmit client script on the problem table so that after submitting the fields will get read-only .

hope this helps !

Mark my answer correct / helpful based on impact .

Regards,

Apeksha

Thank you Apeksha. I tried with onsubmit client script after form loading fields are getting editable.

 

Hi Anil,

when you submit the form would load and again it would be editable; either use ACL approach or use onload client script if you require this to work when form loads and state is completed

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Saurabh singh4
Kilo Guru

Hi Anil

Please see below just simply put the condition over there that is ---(state) is (completed).

 

find_real_file.png

 

 

 

Please Mark correct and Helpful, If this helps you in any way thanks in advance

Saurabh