VeriFone Integration prompting "Verifone Message: Error message in Incident task
In the Incident Task, After filling the mandatory fields, in Verifone message I'm getting some error message.Can any one help me on this.
Forum Posts
Resolved! Question on $scope.$on in widget
Hi Team, I have one question regarding $scope.$on question in widgets. I see the function $scope.$on("field.change", function(evt, parms) { ... } is called only when the record picker is changed within the same widget. Is it possible to invoke this f...
Best way for creating as workspace
Hi All, We are planning to build a workspace from scratch. What are the better ways to build it.Can anyone please guide me on this. Also any resources on this would be helpful. TIA.
Resolved! Close REQUEST when RITM is closed
Good afternoon, I have created a flow where when the SC is closed, it will close the RITM.However i am struggling to add the steps where - After the RITM is closed, it should close the REQ When i am trying to add the Action, i do not see REQ in the...
ECC Queue Output command is stucked at 'Ready' State for Windows MID Server
I am trying create Output ECC Record to execute the PowerShell file in MID Server.But the Output records Status is 'Ready' only, its not chage the State to 'Processed'. Kindly assist me on the same.
Create multiple records using transform map
Hi, We have an excel file which will be imported into Servicenow instance on daily basis and there is separate form to import the data using the excel. Both the methods are using the same transform map to import and update/create the asset records i...
Make change request form "Post Implementation field editable after change request is closed complete
Hi All,We have an issue. Please help us to make the change request form field "Post Implementation Review" field editable even after the change request state and stage is closed complete. Please do email me if you have a solutions.Thanks in Advance
state not reflecting
Hi,We have a customized change type called BAU. when updating the state field it does not reflect on the list view. upon investigation, we found that there are 2 state fields. one is specifically created for the customized change type and the other i...
g_scratchpad not working as expected
Hi,I have a simple requirement to show field message if user is SLT true. I have used Display BR to get the value from user table and called that in my client script. g_scratchpad is passing undefined value to CS (checked with alert). Not sure if i a...
Resolved! Flow Designer | Scripted Approval is not working
I have one catalog item and it has only two fields:1.Requested for 2.Select Group Once request is submitted, it will trigger approval to selected group's manager. and for this I have written script (I know we can use get variables action and we can d...
Auto populate is not working if i use the impersonate option in servicenow
Hi,I have two fields in the catalog item which is "Opened For" and "Preferred Contact number" once i change the opened for contact number would be auto populate.I have achieved this by using the auto populate which is working fine.But if i impersonat...
How to get only the displayed value in script?
Hi All,We have 2 fields called u_html and u_message and these 2 fields are running on the u_email client table now when we click on the HTML button we will get only the u_html field but while checking in logs when doing this HTML button click I am ge...
Resolved! When creating a new Article the Article Template that is newly created is not working
HI, I have created a article template for a particular knowledge base that is created by me. I have provided with two new fields in that template.1.I have provided SNOW Template(Article template) in only SNOW demo knowledge base, but I could see th...
Custom UI Page for attachment & details
Hi All, I am following the article posted by @Deepak Negi in which we can attach the attachment and then override the approval but it is not working and throwing an error in the console:Link to the article: Attachment Transfer: Moving Files from HTML...
Copy large Attachment files in a custom table
Glide the attachment from sys_attachment table, move the attachment that is more that 100kb to u_attachment_azure table and then the original record from rob table will be deleted
| User | Count |
|---|---|
| 33 | |
| 26 | |
| 18 | |
| 12 | |
| 8 |
