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06-27-2020 06:18 PM
Hello All,
I am trying to make the "assignment_group" and "assigned_to" fields visible on a specific Catalog Item RITM. These fields are not available by default on sc_req_item table but only on specific catalog item RITM. How can i achieve this?I tried using a UI Policy but nothing changed. I checked the dictionary entry override on sc_req_item table and I am not sure how to set the attributes to fit my requirement. Below is a screenshot. Please advise on how i can get both assignment group and assigned to fields to show for this specific catalog item RITM.
Thank you for your help.
Solved! Go to Solution.

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06-27-2020 07:20 PM
Your UI Policy order is colliding with some other UI policy on Assignment group and assigned to. If other UI policy is not required you can make that inactive or otherwise Try giving this UI policy a higher order value. Let say give order of 10000 for testing.
Order field might be hidden on UI policy form, you can bring that on the form using form layout.
Muhammad

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06-27-2020 06:58 PM
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06-27-2020 07:06 PM

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06-27-2020 07:20 PM
Your UI Policy order is colliding with some other UI policy on Assignment group and assigned to. If other UI policy is not required you can make that inactive or otherwise Try giving this UI policy a higher order value. Let say give order of 10000 for testing.
Order field might be hidden on UI policy form, you can bring that on the form using form layout.
Muhammad
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06-27-2020 08:41 PM
Thank you Muhammad. The collision appears to be the issue. The fields became visible after i changed the order.
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06-27-2020 08:43 PM
Thanks a lot Kieran. I appreciate all the help.