Hi folks,our customer has the Requirement that he would like to create custom Software Product Lifecycles(sam_custom_sw_product_lifecycle) related to the Product Models from Application Services.With the ITSM Standard Configuration it is not possible...
Hello team, There is two fields on the form 1) is list type field which is refering to user table 2) is refence field which is readonly & it contains one default group"XXX". When users added to the list field, same users will be created in the group...
Hi, I am creating some Standard Change templates and have a question about Change Tasks. I want to set up a Standard Change template for decommissioning a virtual server. During the Standard Change proposal I can add some 'Standard Change Task Templa...
Hi All, I need to attach pdf file in record producer,please help me here. Example : Click here to download Gratuity form - Form F
Much thanks to John Andersen, as always, for his stellar work on the Service-Now platform with regards to integrations.ServiceNow integration to JIRA through REST API's-John James Andersen I was wondering if anyone had any tips on this. I set this u...
As catalog editor, a rich text variable of a catalog item specifiy a link to a location queue for appointment, When my catalog item and his associate variable set is clone over different instances (PROD > REC, PROD > DEV ...), I want this link to be ...
I want to hide the PDF export of the UI macro context_form_header. Is it possible to hide PDF (portrait) and PDF (landscape) by editing the XML of the UI macro?Please tell me how to do it if possible.
Hi All, Is there any role to be given for viewing announcement banner on the service portal? Coz a user is able to see the announcement widget but not the announcement banner Please advice Thanks and Regards, Sandeep
Hi all, Some one please help me how to show values in new line and Story number should be clickable . Expecting result : RLSE0010000 Test Release 07/18_01 for 2022-12-31 16:26:00 STRY00001: Test Story 1.0 for 07/18_1 ReleaseRelease Notes : Release No...
Hi Team, I want to add a button in my catalog item as Clear Values and on clicking the button, it should clear the field values. Please help. Thanks in advance.
Hoping this is the correct forum. After adding a new field (dropdown) to our incident form, it does not appear to write when we save changes in the incident. We created a new table u_newtable (NewTable).Added a new column called FruitsAdded two choi...
Hello Community, As per my requirement there will be a task generated to security team and then user will get added to ad group . If once ritm state changes to closed complete then close notes should get updated. Please help me with this. Which activ...
Hi, I want to add hyperlink in manager address in email body Please help. Thanks, Sowmya
Hi All, User wants to have ticket where he has put comments on or has requested for. Requested for part I can work out but not sure on how to get the comments part. Please help.
I have a requirement in which a field in MRVS should only be visible in RITM and not in Service catalog view. I have to stop the submission of the RITM form if the field is empty. I have tried making the field mandatory in RITM view but it does not w...