Set the Default List View that appears in a Reference field

[Katie A]

How can I set the Default List View that will appear when a reference field is opened up? The Reference List view is currently the default, which I do not want to modify since that will affect all other applications. I am building a scoped application and have created a new List View for this purpose. The new List View has been created, but I need to set that as the default view that appears when the reference field is opened up.

[bernyalvarado · Accepted solution]

Hi Kathryn, you can create a view called sys_popup. ServiceNow will give precedence to that one and use it in the popups of reference records instead of the default view one.

Thanks,

Berny

[bernyalvarado]

The following should also be helpful

http://wiki.servicenow.com/index.php?title=Customizing_the_Reference_Icon#Fields_Displayed

Thanks,

Berny