Hi.. we have setup user provisioning from AD in UAT and PROD. I am facing an error only for one user. All other user provisioning is working fine. What could be wrong? For this user, we tried onDemand provisioning from Azure
Hi All,I want to Get the values from RITM and set the values to sc task to control the sc_task form field values,Below code is not working for me.Note: Variable type is choice for both RITM and SC_task variablesfunction onLoad() { //Type appropria...
On incident form caller reference field, I want to display only HR department users but without using reference qualifier. Please help me with the what are the ways we can do this requirement ?
I have a requirement where we are resetting the password of user via Orchestration and incorporated a notification activity within workflow which is sending the credentials to the user. However once the RITM is closed the password is visible in activ...
We want to use Microsoft Teams app for actionable notifications, but we do not want the virtual agent aspect to come through. We want virtual agent to only be applicable in the desktop portal, and just change approvals for example to come through tha...
Which topic areas cover Implementation of a CMDB and Best Practice management of CMDB records via a Service Configuration Management process which is part of ITSM activities such as Change, Incident, Release Mgmt. I am interested in finding out how s...
Hi Everyone,I am getting the below error in flow even though the flow is running as system user.But the flow is working as expected in lower environmentsERROR: The requested flow operation was prohibited by security rules.Can anyone help with thisTha...
How to extract the KB articles from snow in word format?
Currently, when someone reviews a knowledge article HR, if they leave a bad rating of 1 & 2, one feedback box needs to be auto populated as mandatory. Could someone please give me a solution for this?Thanks in advance.
Hi all,Does anyone know if there's an OOTB function for tracking or marking that a ticket was assigned incorrectly without having to create a custom mechanism?ThanksRob
We were in Vancouver Version and Flow were working fine. But after upgrade to Yokohama Version flow designer is giving error, "Cannot display all inputs for this action. Action exceeds 40 inputs." Also we have tried with attached system properties bu...
Hello, There is a catalog item when I click on it to open, it opens an external link and displays alert box to enter user's credentials to access that page, with normal search on sp portal and when I do the same search by activating Genius results it...
I am setting up the Azure Translator for my Instance for Dynamic Translation. The flow fails with an Empty JSON string error. Would someone be able to help me with that?Flow Designer: Operation(Translate Text.ForEach$1.item$1) failed with error: com....
Hi Everyone,I need to update the CWM plugin from the current version(5.0.0) to the Latest version (6.0.3). Does any data will be lost ? Should I have a backup of any data? Also I need to update the plugin in all 3 Instances (Dev, Test and Prod). sho...
Hello Everyone, Can anyone tell me how to set the recipients only to BCC when a notification is fired through an event?
