How to add logic/script for extracting DL Group Members in flow designer
we have already have logic for create/modify/delete in place
Forum Posts
Service bridge remote task definitions
I created a remote task definition and configured it as one sould, inbound and outbound fields, transforms and consumer criteria. I published it, however when I went to the consumer instance to activate my remote task definition , it did not show. I ...
ServiceNow Flow using PowerShell (Microsoft Graph) – License limit clarification
I’m reviewing a Request flow where the subflow calls a PowerShell script to fetch license details from Microsoft Graph. The task mentions updating the limit from 1000 to 1150, but I could not find any hardcoded limit in the flow, subflow, or PowerShe...
Resolved! Changing the View for a user record in Service Operations Workspace (SOW)
Hello all, Can someone help figure out if it is possible to change the view for a user record in SOW?Currently, the view used when opening a user record through SOW is "Default View". I'm wondering if there is a way that we can change this view to an...
Resolved! after creating a request from change button sow where to find the below page configuration?
"There is a create request declarativ e action on sow for incident when clicked on it it takes you to the categories then you select one catalog form and then submit.when request gets created incident gets closed and the below page is coming.I need t...
Issue with Weekly Report Showing Empty Data from 2023 on X-Axis
Hi,I created a column report with weekly intervals, but the X-axis is displaying too much data starting from 2023. To limit the data, I updated the filter to Weekly view – Last 1 month (Created on or after last month).However, the report is still sho...
How to remove the reassigned card from Service operation workspace
Hello All,How i can remove the Reassign card from service operation workspace?@Ankur Bawiskar any idea on this?
Resolved! CIS-ITSM vs CIS – Data Foundation Exam Sequence
Hi, I’m planning to take for the CIS-ITSM certification exam. Is it mandatory to complete the CIS – Data Foundation exam before taking CIS-ITSM , or can CIS-ITSM be taken independently?Are there any prerequisites or restrictions regarding the order o...
how to switch view from ui action
Hi All,How we can directly switch to a particular view from a ui action? Tried few scripts but not working as expected.// Redirect to newly created record with view var url = '/u_email_client.do?sys_id=' + response + '&sysparm_view=genai_stand...
Import Set – Unable to populate field during transform (Robust Transform Map)
Hello Community, I am facing an issue in ServiceNow where a specific target customized field is not getting populated after an Import Set transform runs, even though the source data is correctly visible in the Import Set table. I have written a scrip...
update Time worked field on case form.
Hello all,I'm trying to understand best approach to update "Time worked" field ( OOTB ) . And any impact updating the field.i have to update Time worked value from 10 hours to 10 mins.
Issue while inserting hyper link in worknotes
When task is created we are trying to update worknotes on case with task hyperlink by using this scriptvar task = "[code]<a href='/"+current.sys_class_name+".do?sys_id="+current.sys_id+"'>"+current.number+"</a>[/code]"; parentcase.work_notes = gs.get...
Issue with Security Attribute 'UserIsAuthenticated'
Hi,Is anyone else having issues with ACLs using the 'UserIsAuthenticated' security attribute?Both ACLs I have tested in our instances that use this ACL are evaluating false despite users being authenticated.Ex: ACL sys_journal_field/readDecision Type...
Resolved! Finding all the workflows which are routed to specific group
Hi Anyone can help to find all the workflows which are routing to specific groups or task activities, we have new task to replace the group in all the workflows as currently groups are consolidating. workflows or catalog item names are not given. Th...
Resolved! Need to update the text along with dynamic link on the service portal service catalog top
Hi Can anyone help me to update the text by including dynamic link on the service catalog top. Attaching screenshot for the reference (need to update the text in between breadcums & menu bar. Arrow is added for identification)Any help would be really...
