Setting default font in Knowledge article HTML fields issue
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01-21-2024 10:41 PM
I have kept the default value as required in the HTML field of KA, it is working fine when I create KA from the new button but it is not working when creating Knowledge from the Problem record by clicking Create known error article default font is setting to Verdana instead of Arial.
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01-25-2024 11:56 PM
Hello @Kishor O,
Please refer to the link below:
https://www.servicenow.com/community/developer-forum/set-default-font-size-on-knowledge-articles-not...
If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik