share dashboard

kmickael
Tera Guru

hello,
i want to be able to share dashboards with unauthenticated users on our service now instance.
is it possible to do this?

5 REPLIES 5

Robbie
Kilo Patron
Kilo Patron

Hi @kmickael,

 

Can you clarify on your definition of 'unauthenticated users' please.

What applications or Portals do have configured and what restrictions are in place?

For example - is your instance and are various Portal shared to all users in your 'org' (but still hidden behind a firewall) or do you have a public facing CSM (Customer Service Management) portal which is completely open on the net? (However still requires sign-in - aka authentication)

 

For obvious security reasons - sharing any data  (which should be signed off in order to be completely public) carries various checks and balances. Even in the public facing CSM scenario - it would be expected that access to data and reports and dashboards would require authentication.

 

Thinking our loud and again considering security sign off - reports etc can be shared via email.

 

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Thanks, Robbie