Show field message function in Service Portal

[Nowlearner]

I am using g_form.showFieldMsg option in client script to display a message below the field when the country field is selected as USA. It is working fine when i click try it at the item level but not in the Service Portal.  

Do we have to write any special line of code specific to work on the Service Portal?

[ndt13]

What happens if you change the below:

g_form.showFieldMsg('display_name', 'USA timezone is different');

to 

alert('USA timezone is different');

?

[ndt13 · Accepted solution]

This may also work:

g_form.showFieldMsg('display_name', 'USA timezone is different','info',true);

[Nowlearner]

Wooaaah!!!!! It worked, thanks alot 🙂

[Naveen87]

Hi ndt13, 

I have a field called Option(multiple choice) and I have 3 choices under this.(A , B , C)

I wanna show a field msg under Option when A is selected.

I tried this but isn't working.

Can you please help me here.

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
g_form.getValue('options', 'New Hire');
g_form.showFieldMsg('Option' ,'If New Hire, state that accessories are included (Two Monitors, Docking Station, Monitor Cables, Keyboard and Mouse)', 'info'), true;

//Type appropriate comment here, and begin script below

}

[Inactive_Us2276]

Hi Nikitha.

Do not forget that you have to clean after the message. with this code.

 g_form.hideFieldMsg('display_name');

regards

Richard.