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How to check the size of attachment in catalog item?

Hi All,   I have a requirement where I have to measure the size of the attachment while submitting the catalog item. The attachment should not be more than 5 MB. If it is more than 5 Mb then it should throw an alert and abort the action. Hence user w...

Schedule job to run last working day of month

Hi Folks,I am working on a requirement where I need to run a schedule Report on last working day of the month.If anyone has implemented some same requirement in there project or came across around the logic for running report on last working day plea...

ulhask by Tera Contributor
  • 4121 Views
  • 4 replies
  • 1 helpfuls

Wait for change request to move to scheduled state inside workflow

Hello All, I have a workflow (associated to Service Catalog Item) that needs to wait for a change record state to move to "scheduled" state (or wait till state changes to a specific desired state) and then perform an activity. The catalog item takes ...

Suneel9 by Tera Contributor
  • 1893 Views
  • 3 replies
  • 0 helpfuls

Resolved! Bi- directional integration through integration hub

Hi, We want to implement bi-directional integration between two servicenow instances  using the integration hub  . Does anyone please provide the now learning courses links or YouTube videos or any useful links  Thanks in advance 

Show name & email columns for List type variable

How to Show name & email columns for List type variable which is referring to user table by default the columns are like shown in image but i need to display name and email columns only while we search, is that possible for List type variable?

find_real_file.png
Shawn33 by Tera Expert
  • 1727 Views
  • 4 replies
  • 0 helpfuls

Script to Run on catalog item to Count and Limit Attachment Number

HI @Ankur Bawiskar  I need to limit the number of attachments to 1  on the catalog item while ordering  i have checked yours previous answer available here Limit number of attachements on catalog Item - Developer Community - Question - ServiceNow Com...

satya30 by Tera Contributor
  • 3178 Views
  • 20 replies
  • 4 helpfuls

Resolved! Report on Assignment Group Changes for particular group

I need a report on all incidents with Assignment Group Changes for a particular group I have made a report using Incident_metric but that gives me all incidents with any assignment group changes. I only need incidents that the one group was involved ...

How to provide change requests read only access to non ITIL users?

I am looking for a way to allow non-ITIL users to view open change requests, even those they do not submit ? I have created a record producer so that they can submit changes though the self service portal. But now, how can I get them to be able to cl...

JB8 by Giga Expert
  • 2568 Views
  • 15 replies
  • 0 helpfuls

Resolved! How to display/print the value of Configuration Item field of Task table via email script (condition mentioned in description below)?

Dear Community, Through email script how to get the value of field Configuration item (cmdb_ci) of Task table, condition is- it only displays its value when the 'name' of configuration item is of class (sys_class_name)- Computer (Only), rest for any ...

rishabh31 by Mega Sage
  • 1920 Views
  • 16 replies
  • 5 helpfuls