Show field message function in Service Portal

[Nowlearner]

I am using g_form.showFieldMsg option in client script to display a message below the field when the country field is selected as USA. It is working fine when i click try it at the item level but not in the Service Portal.  

Do we have to write any special line of code specific to work on the Service Portal?

[SNOW User8]

Hi 

Check the UI Type, it should be selected as All 

[ndt13]

Is the UI Type of the Client Script set to All?  If not, can you share more of the details of the script?

[Nowlearner]

I did that with UI type as ALL but no luck.

I am trying to apply this client script on a variable set

applies to -- variable set

Type - onChange

variable set --- timezone

variable name --- display_name

UI type -- ALL

function onChange(control, oldValue, newValue, isLoading) {

if (isLoading || newValue == '')

{
return;
}
if(newValue == 'USA')
{
g_form.showFieldMsg('display_name', 'USA timezone is different');
}

[Nowlearner]

Can anyone help me on this?