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06-08-2016 04:42 PM
I am trying to hide some of the choice in a reference type field depending on which group the user is part of, at first i was trying to filter it based on what the u_assignment_group field was set to on the form, this is the client script i was using but it didnt work (even tried SysID for the group), if this is the recommended way can you advise what looks wrong in the code?
function onChange() {
var sta = g_form.getValue('u_assignment_group');//get the value of state
//var cat = g_form.getValue('category');//get the value of category
//var com = g_form.getValue('company');//get the value of company
if (u_assignment_group == "8dd9bdaa37c45e009325dcc773990e25" || u_assignment_group == "SA" || u_assignment_group == "INF")/*if state is resolved AND category is Inventory AND company is HQ, then:*/ {
//now populate the choices:
g_form.addOption('call_type', 'Option 1', 'Option 1', 1);
//g_form.addOption('call_type', 'Option 2', 'Option 2', 2);
//g_form.addOption('call_type', 'Option 3', 'Option 3', 3);//etc...
} }
Then i started playing with the dependent field but we have a handful of teams and i was forced to duplicate the choice for each team and use the sysid, very time consuming and messy, is there a better way ?
Solved! Go to Solution.

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06-08-2016 04:49 PM
HI Mathieu,
I see that you are not fetching the value of assignment group field i.e you should use
var assignment = g_form.getValue('u_assignment_group');
now in your if loop replace compare it based on assignment and also I see that other loops you have used assignment group display value and it should be sys_id.
var assignment = g_form.getValue('u_assignment_group'); //will return sys_id
var assignment = g_form.getDisplayBox('u_assignment_group').value; //will return display value
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06-09-2016 11:35 AM
No go using reference, it wouldnt even remove the Request choice anymore
Good news though, i got the SYSID working, problem was the field name, it was set to change on Call type instead of group, silly details. WOuld be nice to get the reference working though cause working with SysID can be challenging, let me know if thats easy to get going. THanks !
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06-09-2016 12:02 PM
I built that with Assignment Group as the Field Name. It should work. Have you tried it since specifying the field name?
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06-09-2016 12:13 PM
I tried after changing the field name to GROUP yes, this is the code im using, anything missing?
function onChange() {
var group = g_form.getReference('u_assignment_group', hideStuff);//get the value of group
//var cat = g_form.getValue('category');//get the value of category
//var com = g_form.getValue('company');//get the value of company
function hideStuff(group){
if (group.name == "ISS" || group.name == "SA" || group.name == "INF")/*if group is SA OR ISS OR INF, then:*/ {
//now populate the choices:
g_form.addOption('call_type', 'sc_request', 'Request', 2);
//g_form.addOption('call_type', 'Option 2', 'Option 2', 2);
//g_form.addOption('call_type', 'Option 3', 'Option 3', 3);//etc...
}else{
g_form.removeOption('call_type', 'sc_request');
}
}
}
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06-09-2016 12:29 PM
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06-09-2016 12:53 PM
Im on fuji does it matter?
Sent from my iPhone