Show/hide Variables in RITM Form on the change of Assignment Group field value

DhairyaA
Giga Contributor

4 hours ago

I wanted to Display a Variable set in RITM form for when assignment group is X and when someone assign the same RITM to another assignment group let's say 'Y' , then I want to display other Variable Set in the RITM Form.
Can it be possible ?

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Tanushree Maiti
Mega Sage

54m ago

Yes , it is possible using Catalog UI policy.

 

 

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Tanushree Maiti
ServiceNow Technical Architect
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Dr Atul G- LNG
Tera Patron

47m ago

Hi @DhairyaA 

 

As suggested by @Tanushree Maiti anushree Maiti, create a Catalog UI Policy and then, based on the conditions, test the UI action. The UI Policy will be used for make field visible/mandatory /Read only.

https://www.servicenow.com/docs/r/platform-administration/t_CreateAUIPolicy.html?contentId=KmIVGuMdY...

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