show workflow link is not visible in related links in an requested item

Not applicable

hi,

show workflow link is not visible in related links for some requested items. I have checked the UI actions to show workflow but everything seems to be ok. But i don't know what changes should i make. 

below are some ss of RITM and its UI actions.

find_real_file.png

 

 

find_real_file.png

 

find_real_file.png

3 REPLIES 3

Ankur Bawiskar
Tera Patron

Hi,

if the RITM has associated workflow context then it will show

Did you check those RITMs have workflow triggered for them?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Not applicable

yes. It has a workflow. 

 

Hi,

I am not referring about catalog item having workflow

Did you check for the RITM you are checking has any active workflow context running or not?

regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader