Resolved! Why my list collector is not in alphabetic order ?
Hello, i have make on order guide for choose software. but the list collector is not in alphabetical order. the set up is : Thx for your help.
Forum Posts
Resolved! I accidentally deleted the standard templates for change. Is there a way to get them back?
I accidentally deleted the standard templates for change. Is there a way to get them back? Please advice.
Resolved! How to convert date time like this "20030228032647.0Z " into MM-dd-yyyy hh:mm:ss ?
How to convert date time like this "20030228032647.0Z " into MM-dd-yyyy hh:mm:ss ? This date time is being fed through Active Directory integration with ServiceNow and I'd like to process this date time in the Transform Map itself. Any help would be ...
Resolved! Catalog items demo data and procurement workflows
Hi guys I some instances - OOB - you will find catalog item (demo data like Apple xx and Lenovo yy) and "procurement" workflows especially "Procurement process flow - hardware", "Procurement process flow - software", ""Procurement process flow - DEF...
unable to update history table(sys_history_line)
We are in a situation where we need to update the history table(sys_history_line), but unable to do so. We tried from both background script and form level even after i modified the existing ACL it doesn't seem to be working. Any suggestion how to up...
Resolved! How to link a new CI to an existing asset automatically
We have turned on 'Enforce CI verification' on our Model Categories so that new CIs do not automatically create assets. This is due to the fact about 90% of our CIs do not require assets.We are looking to add assets manually at the start of the proce...
How to get the previous value of the state filed using client script OR UI Action button
I have a requirement where user have feature to reopen the incident ticket, at the time of reopening the ticket state of the current incident will be redirected to its previous state instead of work in progress. case 1: if the incident is moved form ...
Resolved! Help with SM Planned Maintenance Module
Trying to use the the SM Planned Maintenance application but it's not triggering a facilities request.I've gone through the Wiki but still nothing - Anyone successfully using this module who can provide some help on where I may be going wrong?
in gs.eventQueue("event name",current,parm1,parm2);
in above syntax,where we use current and where we use gr(in place of curent)
I have a scripted REST API to create REQ/RITM of a particular catalog, how do I modify REST Request Body before I create REQ?
I have a scripted REST API to create REQ/RITM of a particular catalog, how do I modify REST Request Body before I create REQ?
Personas
Trying to find more information on defining and documenting Personas. More and more there is the term Persona being thrown around and I would like to better understand how they are determined, documented and managed as we move forward with the overa...
Translation using Microsoft api
Hi,We are trying to translate the journal fields in an incident form using Microsoft API and we built a business rule for the same which uses the REST message but we are facing issues with the business rule as the OAuth token generated by Microsoft...
Why the HTML tags are displaying in ServiceNow portal
Hi Friends, When I am searching for a catalog item in ServiceNow portal it is showing some special characters along with the description of the catalog item. Please find the below screenshot. While checking could find that there is some additional sp...
ServiceNow Direct URL/API to download Incidents/Tasks.
Hi Everyone, If there is any direct URL/API to download all the incidents/tasks from Service Now, kindly share. Regards, Debojyoti Paul
