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SLA TimeLine is showing nothing

Anusha Dande
Tera Contributor

HI 

we have issue with timeline. It is not working as expected. Can someone check the screenshot and sugegst why it is not showing anyvalue. (That specific problem task record is having 3 SLAs, but it is showing nothing)

 

Thanks,

Anusha

 

5 REPLIES 5

Hi Gunjan Kiratkar,

 

Yes, everything was defined and it is working as expected in lower environment, having issue in production and that task is reopened multiple times as per the audit log

 

Thanks,

Anusha