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SN showing SCTASK that is not theirs. But shows as a open Task

Mannbk
Giga Contributor

Service Now is showing A task that is not there.  I cannot for the life of me figure out what happen.  All the reports show there is a task but unable to look at. I tried to exclude from my reports but cannot find the right condition that will work.  

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Mannbk 

So you are telling the sc task number in screenshot is not present in sc_task table but still it shows in search results?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader