SSO redirect to Logout page

[Omkarbh1997]

We have a requirement to implement Single Sign-On (SSO) integration in ServiceNow using OpenID Connect. The approach involves creating a new Identity Provider in ServiceNow with the "Auto Provisioning" option set to True. When a user clicks the SSO link on the ServiceNow "Log in with portal" as shown in below image,

they should be redirected to the client’s login page for authentication. Upon successfully entering their credentials on the client’s login page, as shown in below image

they will be redirected to the client portal. However, instead of granting access to the client portal, the system should immediately redirect the user to the ServiceNow logout page.

Thank You.

[vlad_stan]

Did somebody found a fix for this?

[Omkarbh1997]

Yes
Actually I had miss the field mapping of the login user that's why it will redirect to logout page.

[MahmoudQand]

You have to auto provision the users may that's your problem, as well share what have you configured in your sso, maybe we can assist.