SSO redirect to Logout page

Omkarbh1997
Tera Expert

We have a requirement to implement Single Sign-On (SSO) integration in ServiceNow using OpenID Connect. The approach involves creating a new Identity Provider in ServiceNow with the "Auto Provisioning" option set to True. When a user clicks the SSO link on the ServiceNow "Log in with portal" as shown in below image,

SSO.png

 

they should be redirected to the client’s login page for authentication. Upon successfully entering their credentials on the client’s login page, as shown in below image

SSO 1.png

 

they will be redirected to the client portal. However, instead of granting access to the client portal, the system should immediately redirect the user to the ServiceNow logout page.

SSO 2.png

 

Thank You.

2 REPLIES 2

vlad_stan
Tera Contributor

Did somebody found a fix for this?

Yes
Actually I had miss the field mapping of the login user that's why it will redirect to logout page.