SSO redirecting to logout page

[pdtcs]

I am testing SSO on our subProd instance

Enabled Multi-SSO plugin and deployed IDP as per the docs article which was pretty detailed.

But we are being redirected to logout page.

Can someone help please?

Thanks

Regards,

PD

[tony_barratt]

Hi PD,

When you Test IdP connections   by going to Multi-Provider SSO > Identity Providers, the test will try and log in with the username and password provided.

it will also try and logout.

Could check the log message in the Testing SSO Logs section?

There may be some clues there.

Also note the issue you are seeing may be related to the logout.

There a KB here which might be relevant

Active Directory Federation Services (ADFS) configuration for a Sign Logout Request

ServiceNow Customer Service System

Edit:

You could post the output log messages from Testing SSO Logs here - you could mask any text which the Customer might regard as private of course

[Rahul Arora]

Check the logout Field and Authentication field. Both would be same. 

Remove the logout field data and try again and configure it to a different page in order to set it for logout.