Standard Change Proposal - No Approver present

[conorblackett]

I cannot get around this error message when submitting a Standard Change Proposal. Manually adding approvers and approving the requests or creating them as admin I cannot get a proposal through. I've added users with Change_Manager role to approve but I still get this message.

Any help as to what I am missing would be greatly appreciated

[Pradeep Sharma]

Hi Conor,

Copy the exact message and go to business rule and search for script contains "Copied message displayed above" and check for the script on what validation it has got.

[Sheeba_Sriniva1]

Hi Conor,

Standard Change Proposal approval is controlled by the "Standard Change Proposal" workflow. Take a look at the activity "Change Manager Group Approval" and make sure you have Approvers section populated. You could add your Change Management group to "Groups" field or add a script to populate approvers.

Out of the box "Groups" field has "Change Management" group listed. If out of the box group is not deleted, you could try adding users to this group.

Thanks

Sheeba Srinivasan

[taddparris]

Had the same issue and discovered that even though I added the role Change_Manager I did not add the users that needed to be in the group.   The approvals will be requested to those in the group.   Did not know about the OOB workflow so that was very helpful, I was in the middle of creating my own.

[Nannette Stephe]

There really should be something in the documentation about the workflow and updating the group.