Hi Folks, When using the "Attachment" catalog variable type, is there a way I can mandate file attachments be a specific type? Say PDF? We have a requirement to mandate files be PDF on a specific catalog item. Is this possible in ServiceNow? Thanks i...
Hi,I had received a request from a client as to set related lists to read-only according to State field value. I planned to just set the ACL for this to work.I've already asked hi.service-now for assistance, but this requires customization so they ad...
I have a requirement to enable the workspace client script for below script used in one of the UI Action"show Interaction Content": Script: function doShowInteraction(){ console.log("doShowInteraction calling"); var sys_id = g_form.getUniqueValue()...
Hi, Is it possible to show the number of Incidents logged per user over e.g. a 6 month period? I've tried via both the Incident and User table from historical / old posts and suggestions but i'm still no further to producing the report. Any help huge...
Hi Team, Recently we have identified a new data source for the company table. We have an urgent need to have all this data in servicenow. We already have OOTB company data and we have multiple processes integrated with the existing company records. W...
Hi, I have come across an issue on List view. When I have any filter applied on my list view , and if I create a new record through the 'New' UI action, I observed that the fields that were used in list filter are auto populated. For example if I had...
Hi,I want to show the list collector value in select box. How to do that? Right now I have a script include which is fetching the value of a list field. I want to show that values in a select box in the catalog item. Please help in this. Thanks!!
Hi Team, We are planning to automate process toexport and import xml from non-prod to production.I want to understand what is the best way to achieve it?I know an option to forcefully capture xmls in Update set. Are there other ways to achieve it? an...
Hi All, We need to integrate ServiceNow with AWS connect in order to get phone support, ie. if someone calls in, it will come up on the screen with this AWS connect how this can be achieved? which plugs are used for this? what all setups are required...
I have been able to upload .svg files just fine in the past but have been recently encountering an error message when uploading a font awesome .svg icon.
Hi Team, We have email notifications with Incident and RITM with hyper link, when we click on that link that will be re-direct to Native UI. How Can I implement to re-direct to the Workspace instead of Native UI? Thanks Ashok B
Hi Community, I have a requirement in which i need to check logged in user is a manager or not based on a field value.If xyz is "No" then i need to check logged in user is manager or not. Is this possible? If yes, then please provide me the code for ...
Hi All - we have Risk Assessment for change management and the questions are not mandatory. Whenever user clicks on Risk Assessment, a form opens and without answering any question user can close the form assuming the risk assessment is completed. H...
When user to trying to click on the Additional actions, it seems like doesn't work, User is not able to click on that option and also on the attachment icon on the context menu
Hi All,I have created two tables one is IA, and one is MV. In the MV form I have a field called select intellectual asset and it's a reference field from IA table. in IA table I have given the display true to intellectual asset name and all other fie...
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