Steps to add cancelled condition to Approval User activity

[Savitha Gururaj]

Need help with adding a cancelled condition to an Approval User activity. I have the completed the following 3 steps but the workflow is not progressing to the Set Values activity even when the Approval User activity has a result of 'cancelled'.

1. Created a cancelled condition in the Approval User activity.

2. modified the condition for approval in the Approval User activity to Wait for : condition based on script with the following script:

if(approvalIDs){

if(approvalIDs['cancelled']){

      answer = 'cancelled';

}else if(counts.rejected > 0){

answer = 'rejected';

}else if(counts.approved > 0){

answer = 'approved';

}

}

3. Modified the KMC - Run parent workflows (Approval) business rule to add condition: ||   current.state.changesTo('cancelled')

Thanks!

[SanjivMeher]

You should find the solution in below thread

Approval not following cancelled output

[Savitha Gururaj]

Thank you for the response.

I had already followed the steps in the article. The one change I made in the workflow is in the 'wait for condition' script to use the following log statement as suggested in the article.

gs.log(' total: ' + counts.total + '\napproved: ' + counts.approved + '\nrejected: ' + counts.rejected +   '\nrequested: ' + counts.requested + '\nnot_requested: ' + counts.not_requested + '\nnot_required: ' + counts.not_required);  

and the log output is:

total: 1

approved: 0

rejected: 0

requested: 1

not_requested: 0

not_required: 0

I am not sure how but the count is set for requested to 1 and I don't see cancelled here. I was checking for approval to be cancelled but now wondering if it should be changed to requested but why?

if(approvalIDs){

if(approvalIDs['cancelled']){

    answer = 'cancelled';

}else if(counts.rejected > 0){

answer = 'rejected';

}else if(counts.approved > 0){

answer = 'approved';

}

}

[SanjivMeher]

In this business rule, did you try adding, current.state.changesTo('cancelled')?

[Savitha Gururaj]

Yes, I have added the condition to the Business Rule and also logging the current.state. The bus. rule is getting executed. The result of the Approval activity is getting set to cancelled. But the workflow is not progressing to the next step.   I have followed every step mentioned in this article: https://old.wiki/index.php/Custom_Transitions_for_the_Approval_-_User_Activity but with no luck so far.