- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 11:46 PM
I have setup a stockroom and assigned a manager (and the manager has an email address) I have added an item into the stockroom.
Then I have setup a stock rule for the item with a Threshold = 0 and a Restock Option = vendor.
I then change the State from In Stock to In Use and assign it to myself and see that the item is no longer in the stockroom.
So now there are 0 in stock and the stock rule should kick in.
But the Manager receive now email or task as descriped in the wiki for this: http://wiki.servicenow.com/index.php?title=Stockrooms_and_Stock_Rules
Anyone have any idea whats missing.
Solved! Go to Solution.
- Labels:
-
Enterprise Asset Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-07-2014 09:02 AM
The Stock Rule Runner Scheduled job runs once a day and is scheduled for 1 am on the instance's time by default. If you do not want to wait overnight, you can go to System Scheduler > Scheduled Jobs > Scheduled Jobs and find Stock Rule Runner. Set the Next action date/time to be in the past, and the job will run right away.
Ben
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-10-2016 03:38 PM
Just tying the two threads together (Re: Stock Rules not sending email by default😞 some customers have a different version of the Scheduled Job by default per PRB621428 in HI.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-23-2017 09:55 AM
Thank you so much bsweetser
