when service now sends email top for MFA. it will send the same OTP if user asked to resend the top after some time how to fix the issue.my requirements is: I need to make it as if the user clicks resend otp then a new top needs to be sent instead of...
Hi All,I have a list collector variable on a catalog item referring to user table. When one user is selected, I am setting another variable in form. If list collector count is 1 , I am setting 1*10 and if 2, 2*10. It works as expected, when I remove ...
Real time scenarios will appreciated.
Inbound action email is received but attachment is not uploaded to the record.
on selecting a field on a form I am not able to check the value of the calculated field to true and am not able to write a script also any solution help and give suggestion
I have a list collector field having 4 values in catalog item and each value has a group approval associated....So based on condition i am using for each condition after lookup records from sys_choice table and putting if conditions after for each fo...
Hello Expert,I want to integrate Third party App with Servicenow where Third party app will be sent the user name/sys_id/email and application name. After this a record (Example incident ) will be created in Servicenow for the same user which receive...
I'm trying to translate email notifications from the Azure API. I have everything configured and I can already use language detection. But when I try to do "Request Translation" the languages appear unavailable.
Hi Community,I am currently working on a flow in Flow Designer that needs to dynamically assign approvers based on the requestor. The use case is as follows:If a specific user (e.g., "XYZ") raises a request, the approval should go to her manager.If a...
We are doing E-bonding integration bi-directionally from instance A to instance B using web-service REST message.We have a staging table in our Instance A. Whenever incident is raised from instance B it will create a record in our staging table of in...
How to set Help text ("More Information") for a Multi row Variable set in Catalog Item? I am able to do the same at individual variable, but I wanted to set the Variable set Level. Use Case: User can add a minimum on one row to maximum of 10 rows. We...
Hi, Is there a server equivalent of g_user.hasRoleExactly gs.hasRole returns true for admin and userHasRoleExactly works only client side Regards, Sreedhar
Hi Experts, Could you please help me making the fields of Update ALL/Update selected form read only using Client script or UI policy. As we do not want user to update particular fields using bulk update functionality. Thanks in advance
I am trying to redirect users to the login page (/login.do) when their account gets locked due to too many failed login attempts. I've implemented the following script in a Business Rule that triggers after a failed login:if (gr.failed_attempts > 4) ...
How to enable @mention functionality to HTML type field on requestsed form. I created one field of HTML Type. i want @mention functionality same as servicenow community have. please refer below screenshot
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