Survey - assessment_take2 public page issue

abhithen
Kilo Expert

Hi All

May I know how to hide the "This survey is in regards to Incident: " blue color InfoMessage box from the assessment_take2 public page.

I am seeing the below behavior.

When user is logged in:

This message is being displayed on top and the RP.getParameter function is not working to pull the incident number from survey URL.   Also shows a wrong number (not from the sent URL).

find_real_file.png

When User not logged in:

RP.getParameterValue works as expected.

find_real_file.png

Does RP.getParameter work when user logged in to the system ?

1 ACCEPTED SOLUTION

abhithen
Kilo Expert

Hi ctomasi



Reply from Support is that RP.getParamaterValue will not work in this. So I had to alternate to getting the Incident details directly in the UI page itself.



Case closed!


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7 REPLIES 7

Hi Jaspal



I am using the assessment module


abhithen
Kilo Expert

Hi ctomasi



Reply from Support is that RP.getParamaterValue will not work in this. So I had to alternate to getting the Incident details directly in the UI page itself.



Case closed!


Yashasvi Jindal
Tera Contributor

Hi @abhithen 

How did you get incident details in UI page? Please share the steps